Refund policy

Fourteen-day refund window

You may request a refund within 14 calendar days of purchase by emailing support@talon.im from the purchase email address. A reason is welcome because it helps improve Talon, but is not required.

How refunds are returned

Approved refunds are submitted to the original payment method through Stripe. Bank processing time is outside Talon's control. Any non-refundable bank, currency-conversion, or third-party API charges are not part of the Talon purchase.

After a refund

After receiving a refund, stop using the unlimited license and remove it from your personal Macs. Refunds do not reimburse X API credits, AI-provider charges, or other services purchased separately.

Mandatory rights

This policy does not limit any non-waivable consumer right that applies to the purchase. Contact support@talon.im if a download, activation, or recovery problem prevents use.

Questions about these terms? Email support@talon.im.